Terms and Conditions

Last Updated: [30/10/2024]

Welcome to Fusion Axis Design! By accessing or using our website and services, you agree to comply with these Terms and Conditions (“Terms”). Please read these Terms carefully. If you do not agree with any part of these Terms, you may not access our website or services.

1. Services

Fusion Axis Design provides 3D printing services, where users can upload their designs to be transformed into physical 3D-printed objects. Our services are subject to availability and may change at our discretion.

2. Eligibility

By using our services, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. If you are accessing our website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Account Registration

You may need to create an account to use certain features of our website. You agree to provide accurate and complete information during registration and to update your information as needed. You are responsible for maintaining the confidentiality of your account information and password and for all activities that occur under your account.

4. User Responsibilities

  • Accuracy of Uploaded Files: You are responsible for the quality, accuracy, and compliance of the files you upload for printing. Fusion Axis Design is not liable for any errors or defects in the printed product due to issues with the uploaded design file.
  • Prohibited Content: You agree not to upload any content that is illegal, offensive, infringes on intellectual property rights, or is otherwise inappropriate. Fusion Axis Design reserves the right to reject or remove any uploaded content that violates these terms.

5. Pricing and Payments

  • Pricing: All prices are listed in [currency] and may be subject to change without notice. The price for each order will be confirmed at the time of purchase.
  • Payment: We accept payments through [mention accepted payment methods]. Full payment must be received before production begins on any order.
  • Taxes: You are responsible for any applicable taxes based on your location.

6. Intellectual Property Rights

  • Customer Files: You retain all intellectual property rights to the designs and files you upload. By uploading files, you grant us a limited license to use the files solely for the purpose of providing our 3D printing services.
  • Website Content: All content on the Fusion Axis Design website, including text, images, logos, and software, is our intellectual property or that of our licensors and is protected by copyright laws. You may not copy, reproduce, or distribute our content without our permission.

7. Order Fulfillment and Shipping

  • Production Time: Production times may vary based on the complexity of the design and order volume. We strive to meet estimated delivery times but cannot guarantee them.
  • Shipping: Shipping options and estimated delivery times will be provided at checkout. We are not responsible for delays or damages incurred during shipping once the order leaves our facility.

8. Refunds and Returns

Due to the custom nature of our 3D printing services, refunds and returns are generally not available. If you encounter a defect or issue with your order, please contact us at info@fusionaxisdesign.co.uk within 7 days of receiving your product, and we will review your case for possible solutions.

9. Limitation of Liability

To the fullest extent permitted by law, Fusion Axis Design is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our liability to you is limited to the total amount paid for the specific service that gave rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Fusion Axis Design, its affiliates, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of our services or any violation of these Terms.

11. Modifications to Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated date. By continuing to use our website and services after changes are posted, you accept the revised Terms.

12. Governing Law

These Terms and any disputes arising from them are governed by the laws of [Your Country/Region], without regard to conflict of law principles. Any legal actions related to our services must be filed in the courts of [Your Country/Region].

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@fusionaxisdesign.co.uk
Address: [Manchester, United Kingdom]