Fusion Axis Design Privacy Policy
Last Updated: [30/10/2024]
Fusion Axis Design (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information we obtain through our website, including the handling of 3D design files uploaded by users. By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect different types of information from and about users, including:
- Personal Information: This may include your name, email address, contact number, and billing information.
- 3D Design Files: We collect the files you upload for the purpose of providing our 3D printing services.
- Usage Data: Information such as your IP address, browser type, and device data may be collected automatically when you visit our website to help us improve our service.
2. How We Use Your Information
We use the information we collect for purposes such as:
- Processing and fulfilling your 3D printing orders
- Communicating with you about your orders, customer service, and related inquiries
- Improving our website, services, and user experience
- Ensuring the security and integrity of your files and data
3. File Security and Confidentiality
We understand that the 3D design files you upload are sensitive and unique. We treat these files with the utmost confidentiality and protect them through security measures, including encrypted storage and restricted access. Uploaded files are only used to fulfill your printing order and are not shared, sold, or disclosed to any third parties unless required by law.
4. Data Retention
We retain personal information and uploaded files only as long as necessary to fulfill the purpose for which they were collected, or as required by law. If you would like us to delete your files after fulfilling your order, please contact us at info@fusionaxisdesign.co.uk.
5. Sharing of Information
We do not share, sell, or rent your personal information or uploaded files with third parties for their marketing purposes. We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, but only when they agree to keep this information confidential.
6. Your Rights and Choices
You have the right to access, update, and delete your personal information. If you would like to review, correct, or delete any information we hold about you, please contact us at info@fusionaxisdesign.co.uk.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may disable cookies through your browser settings, but note that this may affect your use of certain website features.
8. Data Security
We implement security measures to protect your personal information and uploaded files. However, no transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website. Please review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@fusionaxisdesign.co.uk
Address: Manchester, United Kingdom